Privacy Policy

This Website and its content is owned by Sari Susanna Carlson LCSW CST. The term “you” refers to anyone who interacts with susannacarlson.com.

We value your privacy very highly. Please read this Privacy Policy carefully before using the http://susannacarlson.com website (the “Website”) operated by Sari Susanna Carlson LCSW CST as this Privacy Policy contains important information regarding your privacy and how we may use the information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using this Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, you do not have our permission to access or use this Website. Use of any personal information or contribution that you provide, or which is collected by on or through this Website or its content is governed by this Privacy Policy. By using our Website or its content, you’re consenting to this Privacy Policy, whether or not you have read it.

This Privacy Policy describes how information is collected, used, processed and distributed, including personal data (defined below) used to access this Website. Your information will not be used or shared except as described in this Privacy Policy. The use of information collected through this Website shall be limited to the purposes under this Privacy Policy.

We reserve the right to change this Privacy Policy on this Website at any time without notice. In the event of a material change, you will be notified via email and directly notice on this Website.

Information That May Be Collected

Personal information may be collected from you so that we can provide you with a positive experience when utilizing the Website and its content. We will only collect the minimum amount of information necessary to fulfill our obligation to you. Information that may be collected:

  1. Your name and email address in order to deliver our newsletter to you. You are consenting to this by providing your contact information on the contact forms.

  2. Billing information including name, address, and credit card information to enable processing of payment for products or services to you under our contractual obligation. (Note about processing payments: the personal data you give in order to process your payment for the purchase of goods or services under a contract is collected through a third-party payment processor (Square) that takes the utmost care in securing data and comply with the GDPR.

  3. A name and an email address, if you complete the contact form with a question. You may receive marketing emails with either your consent or if we believe we have a legitimate interest to contact you based on your contact or question.

Please note that providing the information listed above is voluntary, and by you providing us with this information, you are giving consent for us to use, collect, and process this personal data. You are welcome to opt-out or request a deletion of your personal data at any point in time by contacting us at susanna@susannacarlson.com or by hitting the unsubscribe button on newsletters.

If you choose not to provide certain personal data, you may not be able to participate in certain aspects of the website or content.

Additional Data That May Be Collected

Anonymous Data Collection and Use

To maintain this Website, your IP address may be used to help diagnose problems with our server and to administer the Website by identifying which areas of the Website are most heavily used, and to display content according to your preferences. Your IP address is the number assigned to computers connected to the Internet. This is essentially “traffic data” which cannot personally identify you, but is helpful to us for marketing purposes and for improving our services. Traffic data collection does not follow a user’s activities on any other websites in any way. Anonymous traffic data may also be shared with business partners and advertisers on an aggregate basis.

Data Share with Third Parties

Sari Susanna Carlson LCSW CST may share your information with trusted third parties such as a newsletter provider in order to contact you via email, our merchant account (Square) to process payments, and Google/social media accounts in order to run advertisements and affiliates.

Note: whenever you voluntarily make your personal data available for viewing by others online through this Website or its content, it may be seen, collected, and used by others, and therefore, Sari Susanna Carlson LCSW CST cannot be responsible for any unauthorized or improper use of the information that you voluntarily share (example: sharing a comment on a blog post, posting on Facebook, etc.).

Submission, Storage, Sharing and Transferring of Personal Data

Personal data that you provide is stored internally or through a data management system. Your Personal Data will only be accessed by those who help to obtain, manage or store that information, or who have a legitimate need to know such Personal Data (example: hosting provider, newsletter provider, or payment processors).

Please note that data may be transferred internationally. For users in the European Union, please be aware that we transfer Personal Data outside of the European Union. By using the Website and providing your Personal Data, you consent to these transfers in accordance with this Privacy Policy.

Use of “Cookies”

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

This Website collects cookies and may use cookies for reasons including, but not limited to:

  1. Analyze our web traffic using an analytics package;

  2. Identify if you are signed in to the Website;

  3. Test content on the Website;

  4. Store information about your preferences;

  5. Recognize when you return to the Website.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

Data Retention

Your Personal Data is stored for the minimum amount of time necessary to provide you with the information and/or services that you have requested. We may include certain Personal Data for longer periods of time if necessary for legal, contractual, and accounting obligations.

Confidentiality

Sari Susanna Carlson LCSW CST aims to keep your personal data confidential. Please note that we may disclose such information if required to do so by law enforcement or in the good-faith belief that: (1) such action is necessary to protect and defend the rights of Sari Susanna Carlson LCSW CST or property (2) to act as immediately necessary in order to protect the personal safety or rights other users or the public, or (3) to investigate or respond to any real or perceived violation of this Privacy Policy or any other terms of use or agreement with Sari Susanna Carlson LCSW CST.

Other Rights Regarding Your Personal Data

You have the right to:

  1. Request information about how your Personal Data is being used and request a copy of what personal data Sari Susanna Carlson LCSW CST uses.

  2. Restrict processing if you think the Personal Data is not accurate, unlawful, or no longer needed.

  3. Rectify or erase Personal Data and receive confirmation of the rectification or erasure. (You have the “right to be forgotten”).

  4. Withdraw your consent at any time to the processing of your Personal Data.

  5. Lodge a complaint with a supervisory authority if you feel Sari Susanna Carlson LCSW CST is using your Personal Data unlawfully.

  6. Receive Personal Data portability and transference to another controller without Sari Susanna Carlson LCSW CST hinderance.

  7. Object to our use of your Personal Data.

  8. Not to be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.

Security

Sari Susanna Carlson LCSW CST takes commercially reasonable steps to protect the Personal Data you provide from misuse, disclosure, or unauthorized access. Sari Susanna Carlson LCSW CST only shares your Personal Data with trusted third parties who use the same level of care in processing your Personal Data. That being said, we cannot guarantee that your Personal Data will always be secure due to technology or security breaches. Should there be a data breach of which Sari Susanna Carlson LCSW CST is aware of, we will inform you immediately.

Anti-Spam Policy

Sari Susanna Carlson LCSW CST has a no-spam policy and provides you with the ability to opt-out of communications by selecting the unsubscribe link at the footer of all e-mails/newsletters. We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information. We will not sell, rent, or share your email address.

Third-Party Websites

Sari Susanna Carlson LCSW CST may link to other websites on this Website. I have no responsibility or liability for the content and activities of any other individual, company, or entity whose website or materials may be linked to this Website or its content, and thus Sari Susanna Carlson LCSW CST cannot be held liable for the privacy of the information on their Website or that you voluntarily share with their Website. Please review their privacy policies for guidelines as to how they respectively store, use, and protect the privacy of your Personal Data.

Children’s Online Privacy Protection Act Compliance

Sari Susanna Carlson LCSW CST does not collect any information from anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU). This Website and its content is directed to individuals who are at least 18 years old or older.

Data Controller and Processors

By collecting and using your Personal Data, Sari Susanna Carlson LCSW CST is the data controller. We use trusted third parties as our data processors for technical and organizational purposes, including for payments, and email marketing. We make reasonable efforts to make sure our data processors are GDPR-compliant.

Disclaimer

While I am a Licensed Clinical Social Worker (LCSW), I am not your therapist and therefore nothing on my website or downloads available are to be construed as creating a therapist-client relationship. Additionally, resources on this website are for educational purposes and as such not a substitute for actual therapy. I am not liable for any losses or damages related to actions or failure to act related to the content in this website.

Questions

If you have any questions about our Privacy Policy, please contact us at susanna@susannacarlson.com.

Last Updated: October 28th, 2022